welcome + details
payment expectations
process breakdown
Project management
WElcome + details
inside your welcome guide
Here's what you'll FIND
launching
feedback process
project prep
project management
I'm already so excited about your brand's potential and I'm honored to be a part of your growth. Branding is one of the best investments you can make for your business and I'm proud of you for making the commitment.
I want to make sure you feel comfortable and confident as we go through this process together. To start off, scroll through this page to get all the details about how this process will work.
Below you'll find info about our project management tool, how you can reach out to me during the project, how to give your feedback, and links to helpful resources you'll need during our project.
I'm THRILLED to work with you on this project
Process
We will manage our project in Clickup. This dashboard will serve as your main project management hub. All of your documents and resources will be linked from there. This is where you can easily access your invoice, contract, concepts, etc. You will need to reference this page often throughout the project so it's best to bookmark the page.
All communication will happen via Clickup Chat in your dashboard and anytime I need to touch base with you regarding the project I will send you a message with direct links to anything you need to reference as well as upcoming deadlines and details about what I need from you. Any video calls will be scheduled through Zoom as needed. If you need anything from me during the project you can message me through the chat. You can expect replies from me during normal business hours. Please try to keep all communication in that chat so it's easy for us to reference if needed.
You can access your project dashboard from the link in your welcome email.
Project management and COMMUNICATION
payment expectations
Once we have a solid strategy in place, I will bring it to life through design and development. At the end of our project, you'll be equipped with any assets or resources you need to confidently use your new brand and website to grow your business.
Execution
I'll dive into your project, strategy first so that everything is guided by a solid foundation. We will collaborate every step of the way to ensure things are aligned with your business and goals.
Strategy
The first part of our process is all about finding clarity for your brand. You'll fill out the project prep workbook and gather all necessary pieces for a successful project. Then we will kick off the project with a strategy call to talk through all the details.
Clarity
here's how this will go DOWN
the process
Your payment dates have been outlined in your contract. Unless previously discussed, payments should be made on or before the due date to avoid late fees. Late payments can result in project delays. There is a quick link to your contract and invoice in your dashboard.
Payment EXPECTATIONS
feedback process
Throughout our project, your main job is to review materials and give feedback. You can communicate your feedback by filling out the provided feedback format for each phase of the project or through our chat in Clickup.
For tips for giving feedback that will help me produce the best outcome for your brand, view the feedback guide.
Feedback PROCESS
launching
view the guide
After all the hard work you invested in your new brand or website, you don't want it to fall flat. You'll want to start thinking about your launch strategy while we are building out your brand and website so you're ready to throw the confetti as soon as we wrap up our project.
Prep for your LAUNCH now
project prep
pro tip
- Get your audience excited for your launch by hyping it up in advance
- Give them sneak peeks and behind-the-scenes views of what you're working on so they know what to expect
- Use countdowns to build anticipation for your launch day
- Consider a live launch day party on Instagram or host a fun giveaway to increase your exposure
- Prep some new juicy content or major discount on something that will go live with your launch and get people to your site
- Keep your launch on brand so you can build recognition and maintain consistency.
Here are some tips to help you prepare for your launch
Need help launching? Ask me about my launch support package.
Before our project officially begins, there is a little homework I need you to complete. This will help get the ball rolling for our project and make sure we have all the details ironed out before we begin. Refer to your project timeline to make sure your workbook is submitted by the due date.
You can access your workbook on your Clickup project management dashboard.